Frequently Asked Questions
Everything you need to know about our porcelain photo service.
You can upload your photo directly on each product page. Just choose the size, orientation, and add your image before checkout. We accept most common image formats (JPG, PNG) and recommend using the highest quality image available.
No. Our porcelain prints are made to last a lifetime. They are heat-fused and weatherproof, resistant to fading from sunlight, rain, or snow. The image is permanently fired into the porcelain at high temperatures.
Yes. We manually review every photo and send a digital preview if needed — especially if cropping or editing is required. We won’t proceed with production until you’re completely satisfied with how your photo will look.
Yes, we ship worldwide using DHL Express. Shipping rates and estimated delivery times are calculated at checkout. Most international orders arrive within 5-10 business days depending on the destination.
Yes, we offer special pricing and support for funeral homes, resellers, and other partners. Apply for wholesale access through our dedicated wholesale section to learn about volume discounts and dedicated support.






















